No, churches need to be visited independently and at your own expense.
 

No, for all questions or in the event of a problem, please contact the Tourist Information on +41 44 215 40 00.
 

City tours can be booked online via zuerich.com/tours, directly at the Tourist Information at Zurich Main Station, or by calling +41 44 215 40 00.
 

The Old Town is largely a pedestrian zone and therefore bus tours are not possible here.
 

We recommend the Zurich Old Town Walking Tour or the E-Bike City Tour.
 

Our prices for the private walking tours are calculated as a flat rate for 2 hours. The price is not reduced if the tour is shorter. 
 

For private individuals (from Switzerland or abroad) or companies outside Europe, payment is made in advance via a payment link using a credit card (Mastercard, VISA).

Companies from Europe can be invoiced after the private city tour has taken place. However, we prefer direct payment via the payment link.

 

No, the tours guides are not permitted to accept cash payments. Public city tours can be booked at the Tourist Information counter and paid for in cash if desired. For private city tours, you will receive a payment link by e-mail. Payment is due directly at the time of booking.
 

No, there is no special reduction for people with disabilities or limitations and/or their companions. 
 

No, the discount only applies to selected public tours. To the Discounts with the Zürich Card
 

No, the Swiss Travel Pass does not entitle you to a discount on the public or private city tours organized by Zürich Tourism.
 

In such cases, please call the Tourist Information on +41 44 215 40 00. The team will inform the tour guide that you will be arriving late. The tour will not last any longer, but will finish at the originally booked time. If you would like an extension, we will be happy to clarify this for you. A surcharge is payable.
 

Well-behaved dogs that walk properly on a leash and are used to being around people are allowed on Zürich Tourism walking tours. On the Made in Zurich tour, dogs are sometimes required to wait outside. Dogs are not allowed on bus tours and excursions organized by Zürich Tourism’s partner companies. We kindly ask you to in any case inform the Tourist Information by phone, including if you are traveling with an assistance dog.
 

Yes, our guided tours take place in all weathers.
 

No, the exact route is not revealed. However, you can find a brief description on our website.
 

Yes.
 

The coach/tour bus car park at Stadthausquai or Sihlquai.
 

You should present your valid Zürich Card on arrival or at the cash desk.
 

Please check your spam folder or contact our Support team.
 

No, there is no difference in price. The Zürich Card costs the same wherever you buy it.
 

Yes, the Zürich Card is valid on the Limmat boats and for the Short Lake Cruises operated by the Lake Zurich Navigation Company (ZSG).
 

You can find the timetable here: zsg.ch
 

Yes, the Zürich Card entitles the holder to travel between Zurich Main Station and Zurich Airport and vice versa within the validity period of the Zürich Card.
 

When you purchase your Zürich Card, you will be required to enter the date and time when you wish to start using it. It will then remain valid for 24 or 72 hours from that date/time. During that period, it does not need to be scanned or validated.
 

No.

The Zürich Card includes free admission to many Zurich museums, as well as discounts or culinary surprises at many of Zürich Tourism’s partners. You can find further information in the Zürich City Guide App and on zuerich.com/benefits.
 

You must be able to show your Zürich Card in the Zurich City Guide app (QR code) on your smartphone or as a PDF ticket to public transportation ticket inspectors at all times. Please note the zones in which the Zürich Card is valid.